DATA PROTECTION is a big priority for us.

“Without robust data protection, the eTicket in Germany makes no sense.” highQ CEO Thomas Hornig gets straight to the point in describing the importance of the sensitive handling of user data. So it is no surprise that highQ actively involves data protection concerns in the development of the company’s solutions. Passengers and transport companies can rest assured that critical questions have been transferred into data-safe answers at an early stage. “This is a challenging task because interoperability naturally calls for a certain openness. Our systems need to balance this requirement with data protection concerns and the aspirations of our customers”, said Thomas Hornig.

The rapid processing of high data volumes at peak data reconciliation periods is one of the biggest challenges for interoperable ticketing. Our systems for public and intermodal transport succeed in combining maximum ease of use with maximum data security.

At the end of the day, accounts need to be settled.

At the end of the day, accounts need to be settled – for interoperability networks too. According to analysis by highQ, extremely large quantities of data can be expected between 02:00 and 04:30 in particular. The ability to handle this relies on intelligent and highly scalable load balancing. Among other resources, highQ uses cloud solutions from German suppliers for its backend systems, which meet both German and European data protection requirements. These cloud solutions enable highQ to unlock free computing capacity that doesn’t need to be locally based and is continuously upgradeable. Process modeling makes highQ solutions highly efficient, flexible and secure.